Mr. Glover heard a loud bang in his garage and, upon investigating, found that one of his garage door springs had snapped.
We first made certain the door would stay safely in place by disconnecting it from the opener and securing it. Our technicians then carefully released the tension of the garage door springs to remove what remained of the extension spring. The other spring, though not broken, seemed close to that point, so we removed it, and both were replaced. Our team then restored tension and tested the balance.
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* $29 service call - deducted from the service
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